Back to FAQ
General
Who can invite teammates, buy Pro seats, or change routing?
A workspace can have as many admins as you need, which helps when several people run events for the same company.
Admins can
- Invite and remove teammates
- Buy, assign, and reduce Pro seats
- Create and reorder company routing rules
- Manage company branding, resources and knowledge
- Correct a teammate's name, title or photo on their behalf
Members can
- See the company roster and routing rules (read-only)
- Run their own events, which inherit company branding and routing
- Edit their own profile
If you're a member and a lead reached the wrong person, ask an admin. Routing order is set at the company level so it stays consistent for everyone.
One thing admins can't change
A teammate's email address. It's what links a person to their Loopedn account, their invite and their membership, so it can only change by cancelling the invite and re-sending it to the right address.
